Restarting Your Computer

1. Having trouble accessing your keyboard during boot? Try the following: 1.1. In case your keyboard is of USB type, plug it into one of the main USB ports toward the back. Restart your computer and see if that helps. 1.2. Use another USB keyboard that is surely working and plug it the same way. Restart the machine and check. 1.3. Get a PS/2 type of keyboard and plug it in. Then restart your computer. 1.4. In case you are using a PS/2 kind, replace the same with a USB type. Restart your machine and try. 1.5. If all the above steps fail to work, remove the keyboard and turn off your computer using the power. Keeping the machine off, plug your keyboard toward the back and start again! 2. If your PC freezes at bios, these steps may help: 2.1. Unplug every device from the PC, such as extra USB devices, removable hard drive, fax, and printer, and then restart the PC. In case it does not help, try the next step. 2.2. In case you can still see the bios screen, enter inside. When inside, check whether your memory, video card, and hard drive are found or detected. If any one or more thing is not detected, replace the same and try again. In case this step does not work, proceed with the following. 2.3. In case everything is detected properly when inside bios, reset and save default bios settings. Then, restart the PC. The OS should load now. If still does not work, use the following step. 2.4. Open your PC and remove all memory module except one. Then, disconnect every hard drive. In addition, disconnect AGP or PCI add on cards and then start the machine. If a message ‘operating system not found’ or similar appears, that is a good sign. Now, add just one thing at once, and restart the PC after adding each thing to check if it works or not. 3. If your computer makes beeping sounds and there is nothing on the screen, try these steps: 3.1. If the PC beeps during start up and you cannot see a thing on the screen, probably a hardware issue exists. Check the motherboard. Also, check your computer maker’s website to understand what different bios codes mean. In case that is not really possible, remove every memory stick except just one and restart. In case no result found, try the next step. 3.2. Disconnect the internal connections excluding power supply, video card, and power switch connection. Plus, leave a single memory stick. Keep fans and heat sinks plugged in, too. Then, restart the machine and see. If this step does not work, try the next. 3.3. If there is a video card and on-board video too, remove the former and the connection to the same. Connect the video cable to the on-board connection. Now, try restarting.
© 1998, Spicewood Inc.
Spicewood Computer Shop
www.spicewoodtx.us

Restarting Your Computer

1. Having trouble accessing your keyboard during boot? Try the following: 1.1. In case your keyboard is of USB type, plug it into one of the main USB ports toward the back. Restart your computer and see if that helps. 1.2. Use another USB keyboard that is surely working and plug it the same way. Restart the machine and check. 1.3. Get a PS/2 type of keyboard and plug it in. Then restart your computer. 1.4. In case you are using a PS/2 kind, replace the same with a USB type. Restart your machine and try. 1.5. If all the above steps fail to work, remove the keyboard and turn off your computer using the power. Keeping the machine off, plug your keyboard toward the back and start again! 2. If your PC freezes at bios, these steps may help: 2.1. Unplug every device from the PC, such as extra USB devices, removable hard drive, fax, and printer, and then restart the PC. In case it does not help, try the next step. 2.2. In case you can still see the bios screen, enter inside. When inside, check whether your memory, video card, and hard drive are found or detected. If any one or more thing is not detected, replace the same and try again. In case this step does not work, proceed with the following. 2.3. In case everything is detected properly when inside bios, reset and save default bios settings. Then, restart the PC. The OS should load now. If still does not work, use the following step. 2.4. Open your PC and remove all memory module except one. Then, disconnect every hard drive. In addition, disconnect AGP or PCI add on cards and then start the machine. If a message ‘operating system not found’ or similar appears, that is a good sign. Now, add just one thing at once, and restart the PC after adding each thing to check if it works or not. 3. If your computer makes beeping sounds and there is nothing on the screen, try these steps: 3.1. If the PC beeps during start up and you cannot see a thing on the screen, probably a hardware issue exists. Check the motherboard. Also, check your computer maker’s website to understand what different bios codes mean. In case that is not really possible, remove every memory stick except just one and restart. In case no result found, try the next step. 3.2. Disconnect the internal connections excluding power supply, video card, and power switch connection. Plus, leave a single memory stick. Keep fans and heat sinks plugged in, too. Then, restart the machine and see. If this step does not work, try the next. 3.3. If there is a video card and on-board video too, remove the former and the connection to the same. Connect the video cable to the on-board connection. Now, try restarting.
© 1998, Spicewood Inc.
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Spicewood Computer Shop